In the world of fast food, competition is fierce. Global dominance is often defined by a razor-thin margin, and every strategy, no matter how unconventional, is vital.
Burger Titan, once the world’s number one burger chain, had recently been pushed down to third place, eclipsed by newer, more tech-savvy rivals. The company’s board was restless, the shareholders anxious. The situation was clear: Burger Titan needed to reinvent itself, and they had to do it fast.
Amidst a flurry of brainstorming sessions, Angela, a young marketing strategist at Burger Titan, remembered a solution she’d seen at a pharmaceutical firm she visited a month back – Tagpresto. It wasn’t a typical fit for the fast-food industry, but Angela saw the potential.
She pitched the idea – Instead of the typical loyalty cards or apps that competitors offered, why not leverage Tagpresto’s unique capabilities for a new form of marketing? Angela proposed adding a unique QR code to every takeaway bag and tray liner. These QR codes, produced on-the-spot via Tagpresto running on their label printers, would be customized based on the customer’s order and the location of the restaurant.
By scanning the QR code, customers would be taken to a fun, interactive online game, tailored to their purchase. For instance, if they ordered a spicy burger, they’d get a game related to a chili chase or a fire-fighting challenge. Winners would earn points, redeemable for free items or discounts on their next visit. Additionally, some special QR codes would unlock exclusive behind-the-scenes content about how their meals were sourced and prepared, emphasizing Burger Titan’s commitment to quality.
The idea was groundbreaking. It combined gamification, transparency, and a loyalty program all in one. The board was hesitant at first, unsure of such a radical departure from their usual strategies. But Angela’s passion and vision convinced them.
Rollout began in a select number of locations. Within weeks, the buzz was palpable. Social media was ablaze with customers sharing their game scores, challenging friends, and celebrating the freebies they’d won. The interactive games and behind-the-scenes content fostered a sense of community and brand loyalty that had been missing for years.
News outlets caught onto the trend, dubbing it the “Burger Revolution”. Customers, attracted by both the fun games and the promise of free food, started flocking back to Burger Titan. In just a few short months, the chain saw a staggering increase in foot traffic and sales.
Angela’s innovative use of Tagpresto Pro not only rejuvenated Burger Titan’s image but also propelled them back into the number one spot. The burger world had seen many innovations over the years, but none as unexpected and transformative as this.
And as for Angela, her vision had not only saved a global brand but also reshaped an entire industry’s approach to marketing and customer engagement. All thanks to a chance encounter with Tagpresto.
The story above is an illustrative customer scenario created to showcase how Tagpresto can assist businesses like this. While this story may not be based on a real scenario, it reflects the genuine benefits and solutions that Tagpresto offers.